Our primary goal is to serve you to the best of our ability. Really, our value proposition is to bring the expertise of a Big 4 accounting firm with the feel, customer service and personal attention that you would otherwise get from a small firm.
We have a standing policy of openness, transparency, and responsiveness. At times, it feels like you’re not sure how, what or why your tax advisor is doing what they are doing. We believe that it is our job to keep you as informed on any action taken on your behalf as if you were part of our team. Most advisors will avoid providing you this insight to their practice so you feel like you are absolutely dependent on your advisor to keep you compliant. Well, that is not our goal. Not only do we want to serve you to the best of our ability, we also want to help you understand your tax situation and reporting requirements upon you and how to best approach them.
The world of accounting is best seen as a partnership between you and us as your advisor. You hold the most knowledge about your financial and tax situation. We are best able to serve you when you can provide sound input on your overall situation. Without this, big issues can be missed, and can lead us to miss the opportunity to provide you tax savings and cutting costs from our own services.
If you ever have questions, concerns, complaints or just want to talk to a team member, contact us day or night and we will respond no matter what within 24 hours.